Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of thestylemart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Walter Miller
so beautiful dress,just like the picture,i will order again
Jack Adams
Great buy for the price. Very nicely done. Great fit. True to size
Marco Monti
The dress is exactly as in the picture. The store is kind and professional, I paid more for shipping to be extra fast and it arrived in 4 days!! Crazy! Unfortunately I should have chose a smaller size cause I choose M and it’s a little big so I have to fix it before wear it. Anyway I’m very satisfied and I recommend the seller
Aaron Keller
Very fast delivery and the dress is beautifully. Length is perfect, single to the armpits was the rather narrow but was quickly resolved. Am very satisfied
Лев Яблоков
Very beautiful light summer dress. Pleasant material, qualitatively sewn. Delivered less than 2 weeks. I advise this store!
Григорий Евсеев
The dress came very crumpled, but despite this, it is very beautiful-and the color is pleasant, and the style, I’m glad)) Thanks!
Vitór Lima
Vestido lindo, exatamente como descrito, veio melhor do que eu esperava, ótimo custo benefício. Tecido incrível. Pensei ser transparente, mas não, é um tecido bem encorpado, muito bom. Adorei o vestido, o modelo é deslumbrante.
Salvador Flores
El vestido tiene un pequeño defecto en los tirantes que no se aprecia mucho, el vestido el precioso, buena tela y bonito brillo.
Gabriel Alves
o vestido chegou dentro do tempo previsto, bem protegido e intacto. Gosto muito da cor e do tecido, não é transparente. assenta bem tamanho S para 1.62 de altura e 60kg. muito satisfeito obrigado ao vendedor
Simone Palazzo
Molto bello veste benissimo ho preso una M per mia figlia che è alta 1,75 m e pesa 65 kg. Consegna precisa arrivato per il giorno previsto
Fabio Sanna
Perfect
Gustavo Gonzáles
Amei o vestido, o brilho dele é maravilhoso ❤️ uso 40, peguei o tamanho 6(G) o ajuste vai ser mínimo
Davi Cavalcanti
lindo vestido, chegou em 11 dias na minha casa, é lindo demais, tenho 1,60 e pedi o tamanho 2, serviu direitinho, a alça esquerda veio um pouco descosturada e eu arrumei aqui. muito brilhoso também, cor linda, amei demais
Martin Noel
une robe magnifique commandé le 11/11 reçu le 22/11 en France métropolitaine.Elle est juste magnifique.elle a des poches.Je mets du 38/40 et j’ai pris du M/7 et ça me va super ☺️ Elle est pas transparente. je recommande à 100%
Andrés Olvera
tal cual como la imagen. se caen un poco los brillos. pero es muy bonito.
Thomas De Pauw
Lindo vestido recomendo e recebi em 10 dias
Віктор Винниченко
Очень красивое платье, как на фото. Переливается, всё в блёстках. Правда блёстки осыпаются, чтобудет после стирки не известно ) Пришло быстро, раньше срока, который был указан в заказе.
Patrick Harvey
bello me encanto
Дмитрий Лаврентьев
Красивое платье